Privacy policy

Last updated: October 24, 2026

VLOKUP operates vlokup.com (the “Site”). This Privacy Policy explains what information we collect when you visit the Site, contact us, subscribe to email updates, or place an order; how we use and share that information; and how you can contact us about your privacy choices.

Information we collect

When you browse the Site, Shopify and services connected to our store may collect information such as your IP address, browser and device information, pages and products viewed, referring pages, and interactions with the Site through cookies, pixels, and similar technologies. If you contact us or subscribe, we receive the information you provide, such as your name, email address, and message. When you place or attempt to place an order, we receive information needed to process it, such as your contact details, billing and shipping addresses, items ordered, and order status. Payments are processed through checkout payment providers; please do not send payment card details through our contact form.

How we use information

We use this information to operate the Site, process and fulfill orders, respond to questions and returns, provide customer support, help prevent fraud, analyze how the Site is used, and improve our products and services. We may use information for email marketing when you have subscribed or where otherwise permitted by applicable law. You can unsubscribe using the link in a marketing email or by contacting us. Unsubscribing from marketing does not prevent necessary order or service messages.

Shopify and service providers

Our store is hosted by Shopify. Shopify processes information about visits and purchases to provide the store and related services. With Shopify Network Intelligence enabled, Shopify may also use information from interactions with this store, other merchants, and Shopify to provide enhanced services, including store improvement and advertising features, subject to applicable privacy choices. Please read the Shopify Consumer Privacy Policy and visit the Shopify Privacy Portal for information about Shopify's practices and choices. We also use service providers involved in payment processing, order delivery, customer support, analytics, and advertising where needed to provide these functions.

Analytics and advertising

Our store has integrations with Google, Meta (Facebook and Instagram), and Pinterest that may use cookies, pixels, or related event data to measure visits, product views, and shopping activity and to help us understand or improve advertising. These providers may process information under their own privacy policies. The availability of particular advertising or analytics features can vary with your location, browser settings, and privacy choices.

Cookies and privacy choices

You can manage or block cookies in your browser, although some Site functions may be affected. To request an opt-out of data sharing or processing for targeted advertising by this store where these rights apply, email service@vlokup.com with the subject “Privacy Opt-Out.” We will review and process your request under applicable law. You can also use the Shopify Privacy Portal for choices concerning Shopify's own processing. Please contact us if you need help with a privacy request.

Your rights and requests

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, or to object to certain uses. Email service@vlokup.com with your request. We may need to verify your request and may retain information where required or permitted by law, including records needed for orders, accounting, security, or dispute resolution.

International processing and retention

Our providers may process information in countries other than the one where you live, including the United States and other locations where they operate. We keep information for as long as reasonably necessary for the purposes described above and to meet applicable legal and operational requirements.

Children

Our products may be intended for use by children, but the Site is intended for adults making purchasing decisions. We do not knowingly ask children to submit personal information through our contact or subscription forms. If you believe a child has provided information, email us.

Changes and contact

We may update this policy as our practices or legal requirements change and will post the updated date here. For questions or privacy requests, contact service@vlokup.com or use our Contact Us page.